Troubleshooting: Description not displaying
If you've added a description to your event and it is not displaying, follow the steps below:
When a Description Is Added at Event Creation
If a description is included when the event is created, the description block is automatically visible on the event listing page. No further action is required.
When a Description Is Added After Event Creation
If the event was created without a description, you will need to add a description block manually after adding your text.
Follow these steps:
- Navigate to the Event dashboard
- Click on the Customise event page button located over the event image (top of the page).
- Scroll down the page and click on the + Add block button.
- Click on the Add description block button.
- Give the block a title and optionally reposition it on the page; when done click on Publish changes.
Once published, the event description will be visible to customers on the event listing page.
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