Video: Get started with the platform
Learn the basics of navigating the platform.
This video walks through the main areas of the admin dashboard, user access, roles and permissions, and the first steps of creating an event.
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Video: Discount codes
This video walks through the main discount code types, including fixed value discounts, percentage discounts, Buy X Get Y discounts, multi-buy discounts, and custom discounts in Box Office. It also covers auto-apply settings, eligibility settings, ...
Video: Reports
This video covers how reports work, how to use filters and fields, add custom fields, save custom reports, and schedule reports to be sent automatically. It also explains how to build reports for sales data, order information, refunds, discounts, ...
Video: Customise event pages
This video covers how to add and change event images, understand image ratios and inherited images, edit customer-facing display settings, adjust pricing and date display, and use template blocks to add extra content to your event page
Video: Scan tickets
This video covers how to log in to the scanning app, select the correct event, scan tickets, admit customers, use manual search, and manage key scanning settings such as auto admit, admit all and multi-event scanning. It also explains common scanning ...
Video: Schedules (grouped events)
This video covers what schedules are, when to use repeating schedules versus mixed event schedules, how to create scheduled events, how to add existing events to a schedule, how to use the copy event function, and how schedule settings affect the ...