Video: Discount codes

Video: Discount codes

This video walks through the main discount code types, including fixed value discounts, percentage discounts, Buy X Get Y discounts, multi-buy discounts, and custom discounts in Box Office.
It also covers auto-apply settings, eligibility settings, visibility in Box Office, discount code priority, usage limits, validity dates, and how to test discount codes in the customer-facing ticket shop.
Useful for promotions, early bird offers, member discounts, group bookings, partner offers and special pricing.


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