Related Articles
Creating Discount Codes
You can create and manage discount codes to offer special promotions on your events or products. Follow the steps below to create and configure discount codes. Creating a Discount Code 1. Navigate to Basket Codes From the left-hand menu, go to ...
Uploading images when creating an event
This guide explains how to upload an image when creating a new event, and outlines the specifications required to ensure it displays correctly across all placements (thumbnail, header, and sharing image). To add an image to a new event: 1. Navigate ...
Why your event is showing as sold out
This article helps you identify why an event may appear as Sold Out, and guides you through the key settings to check so you can quickly resolve the issue. What to Do if Your Event Status Is Sold Out or Off Sale If your event is unexpectedly showing ...
Additional enhanced features
Your account has been set up with all the default features you need to successfully run your box office. However, our new system also offers several highly enhanced features. Read about them below. If you wish to enable any of these features, simply ...
Set Up Gift Aid for Donations
Gift Aid is a UK government scheme that allows charities to reclaim 25% of a donation from HMRC, provided the donor is a UK taxpayer. To enable Gift Aid for donations, go to Ecommerce > Charity Donations > Donation Settings. If you are already logged ...