Uploading images when creating an event

Uploading images when creating an event

This guide explains how to upload an image when creating a new event, and outlines the specifications required to ensure it displays correctly across all placements (thumbnail, header, and sharing image).

To add an image to a new event:

1. Navigate to Events > Create an Event

2. Click Add Image


3. Crop the image if needed

Image requirements:
  • Accepted file types: .jpg / .png

  • Minimum resolution: 600×300px

  • Maximum resolution: 1800×900px

  • Aspect ratio: 2:1

The image you upload will automatically be used for the thumbnail, header and sharing image. If you'd like to customise these individually, you can do so from the event dashboard after saving the event. Click here to learn more.

    • Related Articles

    • Customising event images after event creation

      This guide explains how to upload and customise different images for the thumbnail, header, and sharing image once an event has already been created. If you'd like to customise each image individually, you can do so from the event dashboard after ...
    • Understanding images: sizing and design

      This article is designed to help you understand the different sizes of images that are displayed on the front-end of your site as well as provide links to template designs to assist you with creating images for your event To highlight the image ...
    • Create a single event

      The step-by-step process of creating an event, from entering basic details to setting up tickets and finalising the event for sale. From the left menu go to Events > Create event STEP 1 - EVENT INFORMATION 1. Enter the Name and Description of the ...
    • Creating Access Codes

      You can create and manage access codes to offer limited pre-sale on your events. Follow the steps below to create and configure access codes. Creating an Access code 1. Navigate to Basket codes From the left-hand menu, go to E-commerce > Basket ...
    • Customising schedule images

      This guide explains how to upload and customise images used in different parts of your event schedule, including the thumbnail, header, and sharing image. Accessing Schedule Settings 1. Go to the Event Dashboard. 2. Select Manage Schedule from the ...