Create a single event

Create a single event

The step-by-step process of creating an event, from entering basic details to setting up tickets and finalising the event for sale.

From the left menu go to Events > Create event
STEP 1 - EVENT INFORMATION
1. Enter the Name and Description of the event.

2. Set the timezone for the event. This dropdown will be auto-populated based on the default timezone of the company.

3. Upload the images for the event. Clicking Add image displays the image sizes and the image file format required.

The images you can add are:
  1. Header Image - This is the image that appears at the top of the event page;
  2. Thumbnail Image - This is the image that displays before clicking on the event;
  3. Sharing Image - This is the image that appears in any link previews when sharing the event link on a third-party site (such as social media).
4. You can enable the Organiser details toggle and enter their details in case they are a third party and you need your customers to get in touch with them directly if they have a question.


Please note that you already have a contact us page on your box office so you might not need to add any organiser details.

5. Click Next on the bottom right.


STEP 2 - LOCATION AND DATES

6. Set the venue. If the venue required already exists, select it from the drop-down menu; if no venue exists, a new one needs to be created. This is done by clicking Add New Venue and either using the Google Maps lookup to find it or by entering the address manually.

7. Enter the event start and end dates and times.

8. Click Save as Draft on the bottom right.

Whilst in a draft format, the event is hidden until it is published and put on sale.

Further changes can be made to the event to round off the event setup, such as adding sale items and customising the look of the event.

STEP 3 - ADD TICKETS

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