Understanding images: sizing and design

Understanding images: sizing and design

This article is designed to help you understand the different sizes of images that are displayed on the front-end of your site as well as provide links to template designs to assist you with creating images for your event

To highlight the image requirements:
  1. Accepted file types: .jpg / .png
  2. Minimum resolution: 600×300px
  3. Maximum resolution: 1800×900px
  4. Aspect ratio: 2:1
  5. Maximum file size: 5MB

Event header image: 
Link to design: here


Schedule header image:
Link to design: here


Thumbnail image:
Please note: this image displays dynamically depending on the size of someone's screen; therefore, be sure to have the main part of your image inside the bleed margin
Link to design: here

Meta image:
Please note: this image displays dynamically depending on the size of someone's screen; therefore, be sure to have the main part of your image inside the bleed margin
Link to design: here


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