Taking door sales with Stripe

Taking door sales with Stripe

To take card payments for door sales, you’ll need a compatible Stripe payment terminal. We recommend one of the two BBPOS options below, depending on how you want to run your box office.

Choose Your Terminal

Option one: BBPOS WisePad 3

Best for mobile setups

  • Compact and cost-effective

  • Connects to an Android phone via the Box Office Pro app

  • Ideal for smaller venues or on-the-go sales

Learn more:

https://stripe.com/gb/terminal/wisepose

Option two: BBPOS WisePOS E

Best for fixed box offices

  • Works well with a computer-based setup

  • Better suited to higher sales volumes

Learn more:

Box Office Pro App Information

  • The Box Office Pro app is currently only available on Android devices.

  • An internet connection is required to process payments and sync ticket inventory. This can be mobile data or Wi-Fi.

  • The app is not fully offline, but it can handle intermittent connectivity.

  • We strongly recommend testing signal strength at your venue in advance of events.

Door Sales and Ticket Inventory

All door sales made through the Box Office Pro app are fully connected to LBO.

This means:

  • Ticket inventory is updated in real time

  • Overselling is prevented automatically

  • All sales appear in your standard reports and analytics

Ticket Delivery

A printer is not required for door sales.

Tickets can be:

  • Emailed to customers with a QR code, or

  • Issued as paper tickets if you prefer

This allows you to choose the setup that best suits your venue and audience


    • Related Articles

    • Manage ticket sales channels

      This article explains how to control where tickets can be sold from, either via the online Shop or through the Box Office. This is useful if you want to restrict sales to one channel only or temporarily pause sales in a specific location. You can ...

    • Adding a sales banner

      Display custom messages across your event pages – perfect for highlighting important information such as booking instructions, ticket limits or discounts available. A Sales Banner is a message that appears above all available items on an event page, ...

    • Contact Stripe

      In order to email, chat or even talk to someone at Stripe about anything to do with your account, you need to first log in to your Stripe account. Then click on the 'Help' icon the 'Help articles' on the top right of the page: On the following page, ...

    • Connect your Stripe account

      To connect your Stripe account to The Little Box Office, follow these steps to ensure seamless payment processing for both box office and customer transactions. To connect your Stripe account to your Little Box Office account, go to Settings > ...

    • Troubleshooting: Stripe's Link payment

      If you are experiencing issues with the Stripe Link payment method appearing or behaving unexpectedly, this can often be resolved by refreshing the Link settings within Stripe and ensuring it is disabled within the Admin platform settings. This ...