Additional enhanced features

Additional enhanced features

Your account has been set up with all the default features you need to successfully run your box office. However, our new system also offers several highly enhanced features. Read about them below. If you wish to enable any of these features, simply let us know at support@thelittleboxoffice.com.

FEATURES ENABLED BY DEFAULT

The table below contains all the features currently enabled on your account:

Access codes

Create access codes, which restrict the sale of items to only customers who enter the correct code.

Charity Donations

Create donations with or without Giftaid, for their events.

Event Media

Create custom event media (printable tickets and apple passes), and assign these to item types.

Event Streams

Events will be able to be set as streaming and host online streams.

Product sales

Create physical products and attach them to events.

Sale Item Fees


Create bespoke fees (order level, event level, and sale item level) such that when customers place orders, these fees are automatically added to their basket as required. Orders that contain a sale item fee, cannot be moved within a schedule using the "Move dates" functionality.

Season Tickets

Create season tickets and attach them to multiple events for entry.

Split payments

Allows box office users to process orders with more than 1 payment method by splitting the money across multiple transactions.  

Website Integration

Able to use the website integration tools.

Template blocks

Add pre-designed template blocks to event pages, article pages and pages.

Refund cancellation fees

Set a fixed cancellation fee per item when refunding or partially refunding orders.

ADDITIONAL FEATURES
In addition to the default features above, the system offers several advanced functionalities to help you get the most out of your box office. The following section provides more information about these enhanced features. If you wish to enable any of them, simply let us know.


EVENT TIME SLOTS
This functionality allows you to allocate tickets to specific time slots within an event, enabling attendees to choose their preferred times for participation.


FULFILMENT FEES
This functionality allows you to set up order fulfilment methods, with fees, available to your customers.


SEATING PLANS
Create seating plans for your events.


SEATING PLAN BEST AVAILABLE SEATS
Position a focal point within seating plans to allow best available seats to be suggested to purchasers within the shop.


SEATING PLAN HOLDS
When enabled, you will be able to manage seating holds which allow further restriction of sales for specific groups of seats.


ACCOUNT BALANCE REFUNDS
Allow refunds to be settled to customer box office account balance. This can be limited to the company, or self-serve (customers refund themselves to account balance).


ORDER DISTRIBUTION
When enabled, customers will be able to distribute selected order items via a unique code, QR code or URL.


DEPOSIT PAYMENTS
Customers will be able to place deposits on reservations and pay the remaining balance at a later date, according to the rules configured in admin.

CONDITIONAL TAX BANDS
Create one or more dynamic tax bands, which are applied at checkout based on the country of the purchaser.

INTERNAL QUESTIONS
Assign internal questions to events.

ITEM BUNDLES
Create bundles of items for sale. Orders that contain an item bundle cannot be moved within a schedule using the "Move dates" functionality.

LEAD CAPTURE
Create exhibitors for use alongside access control. This feature requires access control to also be enabled to operate correctly.

SALE ITEM GROUPS
Create sale item groups into which they can place tickets.

WEBSITES: ARTICLES
When enabled, you will be able to create and publish articles as well as configure different article types and article blocks.

WEBSITES: FORM BUILDER
When enabled, you will be able to create and attach data capture questions to forms.

EVENT TEAMS/GROUPS
Events can allow team/group entries.

FUNDRAISING
Can enable fundraising mode for specific events.

If you would like to enable any of these features, please let us know at support@thelittleboxoffice.com.

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