Assigning a seating plan to your event

Assigning a seating plan to your event

If your event requires allocated seating, you will need to assign a seating plan before tickets can be sold against specific seats. Follow the steps below to ensure everything is set up correctly.

Step 1: Assign the Seating Plan

  1. Navigate to your event.

  2. Click Actions.

  3. Select Assign seating plan.

You will then see a list of your pre-configured seating plans.

If the seating plan you need is not listed, please contact our support team, and we will assist with creating and configuring one for you

Step 2: Add or Assign Tickets

Once the seating plan has been assigned, the system will guide you based on your event setup:

  • If no tickets have been created yet, you will be prompted to add ticket types to the event.

  • If tickets already exist, you will be prompted to assign those tickets to the relevant seating plan price bands.

Price bands allow you to link ticket types to specific areas within the seating plan, such as Stalls, Balcony, or VIP sections.

Step 3: Configure Seating Plan Settings

After assigning tickets, you can configure your seating plan settings.

We recommend using the Automatic ticket selection setting.



Once completed, your event will be ready to sell allocated seating tickets online and via the box office.



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