Resending or viewing the order confirmation email
To resend the order confirmation email customers receive or to view if a customer has previously received their email confirmation, follow these steps:
1. Open the relevant order
2. In the top right corner, click the View email log button
3. Choose one of the following options:
- Resend order confirmation - This lets you send the original confirmation email. You can also update the recipient's email address and optionally include a custom message at the top of the email
- View customer's emails - Review the email content, the date and time it was sent, and other related details.
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