Viewing invoices

Viewing invoices

This article outlines how to access and review invoices in the Admin portal.

Steps to view Invoices:
  1. Log in to the Admin portal.
  2. From the left-hand menu, click on System.
  3.  Select Invoices - this section displays both paid and pending (unpaid) invoices. Invoices related to orders paid online (through Stripe) are marked as paid automatically; invoices for orders paid outside of Stripe (e.g. cash) are marked as pending until payment is received. Overdue invoices are highlighted with a red background.
  4. To view invoices, you can either:
    1. Click Orders to open a report listing all invoice-related orders, or
    2. Click Download to generate a PDF version

Want to know how to pay pending invoices? Click here

    • Related Articles

    • Paying pending invoices

      This article explains how to settle any pending (outstanding) invoices directly from the Admin portal, either individually or in bulk. Steps to pay outstanding invoices: Navigate to System > Invoices. Pending invoices will be highlighted in red, ...
    • Invoices for the Little Box Offices fees

      Every month we run invoices for fees already collected through Stripe and for fees due on orders processed off-line (e.g. cash, cheques, etc.). You can download all these invoices and pay the outstanding one by going to the Invoices section of your ...
    • Resending or viewing the order confirmation email

      To resend the order confirmation email customers receive or to view if a customer has previously received their email confirmation, follow these steps: 1. Open the relevant order 2. In the top right corner, click the View email log button 3. Choose ...
    • Collect additional customer data

      Data capture (DC) questions allow you to gather valuable information from customers throughout the booking process. These questions can be tailored to specific events and customer touchpoints, helping you collect details like preferences, ...