Create an order for a customer

Create an order for a customer

This guide outlines how to process orders efficiently in 'Box Office' mode

Set the application to Box Office mode.


1. Select the event(s), ticket(s) and item(s) required, adding them to the basket by clicking on the Add to basket button (bottom right).


2.  Click Checkout (Bottom right).

  1. Optionally, click on the Edit basket button to review the order, change quantities or enter a voucher/discount/promo code.



  2. Click on the Checkout button.

3. Select/enter customer details or checkout as a box office user.
  1. When the order is assigned to a customer, they will receive a ticket confirmation email. When you start entering the customer's name, the system will display all the existing matches; you can select a match or enter the details of a new customer.



  2. When the order is assigned to you as a box office user, the items will be purchased under your name and no email confirmation will be sent. You will be able to print the tickets directly, change the purchaser or transfer individual tickets after the sale.
4. Delivery and payment

Optionally:
  1. use the 'Share' section to transfer individual items to specific people;
  2. select a delivery method;
  3. select the box office payment source.
Select the payment method and click continue.


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