Related Articles
Contact Stripe
In order to email, chat or even talk to someone at Stripe about anything to do with your account, you need to first log in to your Stripe account. Then click on the 'Help' icon the 'Help articles' on the top right of the page: On the following page, ...
Resending or viewing the order confirmation email
To resend the order confirmation email customers receive or to view if a customer has previously received their email confirmation, follow these steps: 1. Open the relevant order 2. In the top right corner, click the View email log button 3. Choose ...
Viewing invoices
This article outlines how to access and review invoices in the Admin portal. Steps to view Invoices: Log in to the Admin portal. From the left-hand menu, click on System. Select Invoices - this section displays both paid and pending (unpaid) ...
Configure deposit payments
Deposit payments allow your customers to place a deposit for their order at the time of booking, and pay the balance later. This gives customers the freedom to spread their order's cost in the event's run-up. Deposits act as a non-refundable ...
Scan tickets with our scanner app
You can scan tickets with our scanner app to verify the tickets authenticity and track attendance. INSTALL THE APP To scan tickets you can use our free scanning app called Access Control Pro, found on the App Store and Google Play. You can install ...