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How to Add Marketing Preferences
You can collect marketing preferences from your customers by setting up questions on your website. Follow these steps to add marketing preferences. Step 1: Access Legal & Marketing Settings 1. Go to the Website section in the left-hand menu. 2. Click ...Creating Access Codes
You can create and manage access codes to offer limited pre-sale on your events. Follow the steps below to create and configure access codes. Creating an Access code 1. Navigate to Basket codes From the left-hand menu, go to E-commerce > Basket ...Creating Discount Codes
You can create and manage discount codes to offer special promotions on your events or products. Follow the steps below to create and configure discount codes. Creating a Discount Code 1. Navigate to Basket Codes From the left-hand menu, go to ...Understanding images: sizing and design
This article is designed to help you understand the different sizes of images that are displayed on the front-end of your site as well as provide links to template designs to assist you with creating images for your event To highlight the image ...Understanding images: where they appear on the front-end
This article is designed to help you understand where different images are displayed on the front-end of your site. Each image type has a specific purpose and appears in different locations, whether on your event pages, grouped schedule listings, or ...
Popular Articles
Contact Stripe
In order to email, chat or even talk to someone at Stripe about anything to do with your account, you need to first log in to your Stripe account. Then click on the 'Help' icon the 'Help articles' on the top right of the page: On the following page, ...Create a single event
The step-by-step process of creating an event, from entering basic details to setting up tickets and finalising the event for sale. From the left menu go to Events > Create event STEP 1 - EVENT INFORMATION 1. Enter the Name and Description of the ...Change an event date or time
Easily change the date or time of an event, ensuring your event details stay accurate for customers. From the left menu go to Events > View events. Select the event that need tickets added/edited; you will then be in the event dashboard: Select the ...Create or edit a ticket
Follow these steps to create or edit tickets for your event. From the left menu go to Events > View events and select the event that need tickets created/edited; you will then be in the event dashboard. CREATE A TICKET 1. Select the Actions section ...Manage admin users
You can create any number of admin users and assign them 'roles' to grant them access to certain features but not others as appropriate. From the left menu go to System > Manage users. CREATE AN ADMIN USER 1. Click on Add new user button. 2. Enter ...